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ACHIEVE YOUR FITNESS GOALS.
NOTE: Rates do not include GST & are Non-Refundable
Youth rates (18 years & under) available at 25% discount. Student rates for full-time students, any age.
Seniors rates (65 years & older) available at 25% discount.
VALID FOR ALL GROUP FITNESS CLASSES
• Luna’s Fitness Class Packages have a 1-year expiry date from the date of purchase.
• Class Packages can be shared with immediate family members upon request.
DROP IN CLASS CANCELLATIONS
Classes can be cancelled up to 4 hours prior to class start time, with no charge. Any late cancellations (inside the 4-hour cancellation window) will be charged for the class with class passes, or will be charged a $10 late cancellation fee with unlimited passes.
If a class if full, you can register on the wait list to ensure your priority in the queue. You will be automatically placed into the class if another client is unable to attend. You will be notified via email UP TO 6 HOURS PRIOR to the start of class. (in order to receive notifications you need to be “opted into email” as well as mobile phone “activated” in your profile with your mobile provider). PLEASE UNDERSTAND THE WORLD OF TECHNOLOGY COMES WITH ENDLESS SYSTEM UPDATES AND REFRESHERS. WE CANNOT GUARANTEE THE EFFECTIVENESS OF THE AUTO-EMAIL 100% OF THE TIME, PLEASE BE DILIGENT WITH YOUR SCHEDULE WHEN USING THE WAIT LIST.
All classes and passes are non refundable. Classes and passes are also non-transferable. Class passes can be shared with immediate family members by request.
This privacy statement discloses the privacy practices for Luna’s Fitness. Your privacy is important to us, and we do not share your information with anyone, anywhere.
• Information we Collect
There a few places at our site where you can share your personal information with us, and where you can communicate with others. Luna’s Fitness is the sole owner of the information collected on these sites. We do not sell, rent or share your information outside of our company in ways that are different from those disclosed in this statement.
Some of our site gives you the opportunity to register with us, and sometimes registration is required before certain site features can be used. Our registration forms may request your contact information (such as your name, email address, mailing address, etc.), demographic information (such as your country, gender, etc.), and profile data. You may be assigned a site username and/or password. For our internal purposes, we use this information to communicate with you and provide the services you have requested, and to provide a more personalized experience on our sites. For example, your registration may allow you to create site profiles, register for classes or workshops etc. We use demographic and profile information about our guests in order to improve our service and/or for industry reporting purposes.
• Newsletters & other Communication from Us
Our registered users and customers may receive newsletters or other email communications from our studio, when there is a separate sign-up for newsletters, we ask for contact information such as name and email address, and, occasionally, demographic and profile information. We use this information in the same manner as we use the contact information in the Registration process described above. Recipients of our mailings can unsubscribe by following instructions that will appear at the end of the email newsletter, and as defined in the Newsletter Unsubscribe section of this policy. Note that in order to keep our registered users informed about the operation of our services, we may send emails and announcements that are needed for the proper functioning and administration of our sites, studio and service.
• Communication with Us
We have features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.
• Data Collection
Our web sites have features that automatically collect information from users to assist us in creating sites that honour our users’ preferences and serve their needs.
For our internal purposes, we may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our site(s). We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base for aggregate use.
• Who We Share With
We do not share your personally identifiable information with any other companies. We do not sell, rent or giveaway our customer list to anyone. Your customer information and/or email address will be used only by Luna’s Fitness. We may, however, disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property.
• Newsletter Unsubscribe
If you would rather not receive emails from us, you can unsubscribe by emailing us from the contact page with "unsubscribe" in the subject line. Your name will be removed from our email list within 48 hours.
Our site may provide you the opportunity to choose to receive communications from us at the point where we request information about you.
If a user’s personally identifiable information changes (such as telephone or area code), we will correct or update that user’s personal data when issued. Please feel free to contact us if you have any questions regarding making changes to your data.
Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction. Upon request, we will delete any information that you wish us to no longer hold.
We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.
If you have any questions or complaints about our privacy practices, please feel free to contact us directly at email@example.com.